DSC’s Annual NDIS Conference 2024

Sydney & Online, March 26-27

Change of Circumstances: A Practical Guide

A confidence-building workshop showing you how to submit a ‘Change of Circumstance’ and navigate the process and paperwork that comes with it.

Why this take course?

Whether it’s a new job, a different living situation, or a shift in the supports needed – an NDIS plan should roll with the changes and move through a participant’s life with them. So, if an NDIS plan is no longer right – you can request to have it changed. 

Simple enough, right? Buuuut in practice, a ‘Change of Circumstances’ is a process. It involves paperwork, evidence and deadlines. Thankfully, this informative two-hour workshop sets you up for this process. You’ll build your skills, confidence and efficiency in submitting a Change of Circumstances so participants can get the supports they need,

What you'll gain

You’ll get an understanding of…

  • What does the NDIS Act, NDIS Rules and Operational Guidelines tell us about requesting a Change of Circumstance?

  • Understand the difference between a s47a plan variation and s48 plan reassessment

  • What is the difference between a Change of Situation, Change of Details, and Change of Circumstance?

  • What are the response times to a Change of Circumstance?

  • When do you submit a Change of Circumstance?

  • Step by step guide to completing a Change of Details or Change of Situation form

  • What risks are likely to expediate the NDIA response to a Change of Circumstance?

  • What evidence is needed for a Change of Circumstance?

  • What to do if a Change of Circumstance is rejected?

Who's it for?

  • Support Coordinators

  • Participants, Plan Nominees and Child Representatives

  • Frontline Leaders

  • Allied Health Professionals

  • Anyone involved in submitting a ‘Change of Circumstance’

What's included?

  • 2 hour virtual workshop via Zoom

  • Downloadable copy of the slides for you to look back on

  • Useful links from the link queen herself, Charmaine

  • A sample Change of Details / Change of Situation form

  • Certificate of completion

Dates and time

April 3

  • NSW/VIC/ACT/TAS 12:00pm - 2:00pm
  • QLD 11:00am - 1:00pm
  • WA 9:00am - 11:00am
  • SA 11:30am - 1:30pm
  • NT 10:30am - 12:30pm


Dr Kylie Morgan

Kylie completed her PhD in 2007, is an NDIS brainiac and is doubly brainiac-y on all things NDIS mental health. She has over 15 years experience working in the mental health, disability and aged care sectors. Kylie has extensive experience designing, implementing and evaluating mental health programs. Through her experience as a carer of her brother-in-law, Kylie has also developed a passion for assisting organisations to develop Specialist Disability Accommodation. In the course of her work and studies, Kylie has developed advanced skills in the management and development of staff, program design and establishment, stakeholder and consumer engagement, and budget management.

Charmaine Fraser

Based in Newcastle, Charmaine has been working with NDIS participants since the beginning of the trial sites and has made it her quest to learn everything that she can about the scheme. Prior to this, she worked in Early Intervention for children with Autism Spectrum Disorder and Developmental Delay. When she’s not running awesome training for Support Coordinators with DSC, Charmaine is the Director of Aurora Coordination and the mother of two children, the eldest of whom has autism. Everyone who has met Charmaine will know that she is a very powerful advocate for inclusion and self management. But what you might not know about Charmaine is that she used to be a professional ballroom dancer!