online workshop

Supporting Participants Through NDIS Appeals: Your Role as a Provider

The new Administrative Review Tribunal is here and appeals are on the rise. This essential workshop will give you the clarity and confidence to support participants with appeals (all while sticking within the boundaries of your role).

Registration

Flexible rescheduling

Change up to 4 hours before.

Why take this course?

Despite all the changes happening in the NDIS right now (eligibility reassessments, increased compliance activity, unclear support lists and plan cuts, to name a few…) guidance on supporting participants with NDIS appeals is lacking – bordering on non-existent. 

Many providers aren’t sure what decisions can actually be appealed, let alone how to support someone through the process. And here's the kicker: in some cases, it may not be lawful for providers to get involved at all. So navigating that fine line – between supporting a person to navigate an appeal and stepping over a boundary – is complex. 

This practical 2 hour workshop focuses on what providers can do. We’ll talk about the new Administrative Review Tribunal, what can be appealed (and what can’t), and where your responsibilities begin and end. You’ll leave with a better understanding of your role – including ways to explain options to a participant, resources, and where to call for support to get an application started. Because with more appeals on the horizon, your ability to guide someone through the process (without stepping on a legal landmine) is no longer optional. It’s essential.


What you’ll gain

Across two hours, we’ll dive into: 

  • The role of disability supports in assisting a person to appeal their decision

  • The types of decisions most often reviewed by participants

  • The existing and new review options available to participants 

  • Which reviews are available?

  • Filling in a s100 Review of a Reviewable Decision and application for external review

  • Knowing when and how to collect further evidence – and from who

  • What is (and isn’t) billable in the process

  • Options to consider before going to the Administrative Review Tribunal


Who’s it for?

  • Frontline Leaders

  • Allied Health Professionals

  • Support Coordinators

  • Any providers involved in supporting participants – in any way – to appeal decisions


What’s included?

  • 2 hour workshop delivered via Zoom

  • Downloadable copy of the slides for you to look back on

  • Certificate of completion

Sessions

Your timezone

$340.00

$340.00

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FAQ

Facilitators

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Chris Coombes

Chris entered the sector as a support worker 13 years ago. Early on, Chris was working alongside a person who was unnecessarily detained in a prison. The injustice ignited a fire in their belly for a fairer system and drove them to study social policy. Completing a masters from the London School of Economics, Chris gained a global lens to dissect disability policy in Australia.

Chris has since supported the roll-out of the Justice Liaison programme with the NDIA, and worked as a non-legal Appeals Advocate. A side gig as an Independent Expert Reviewer gives Chris hope about a fairer system for NDIS reviews, while writing articles and training brilliant workers with DSC fills Chris' cup.

Chris’ enthusiasm and eagerness to learn from all makes them a valued team member. Chris’s other talents include hide-and-seek and making people feel good about themselves.

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Rebecca Brissett

As a presenter, trainer and consultant Rebecca delivers education with a practical engaging approach that consistently results in people coming back for more. Smarts and experience combined, her expertise is in the 'living' part of home & living (in all its NDIS complexities). From finance to quality systems, from partnerships to management, Rebecca understands service tensions while always keeping focus on the people who matter. If you want someone to assist with change at a pace that succeeds, you want Rebecca Brissett.