Illustration of two women having a conversation at a desk with a laptop, speech bubble, and clock

Allied Health / ECEI

What’s in the new therapy Operational Guidelines?

Kylie explores the 8 key concepts in the new Operational Guidelines that all therapy providers need to know.

Dr Kylie Morgan8 min read8 Nov 2025
Illustration of a wooden judge’s gavel resting on a block

NDIS News & Analysis

Preparing for disability discrimination law reform: What service providers need to know

Consultations on changes to the Disability Discrimination Act close this Friday. Emily explores how the proposed changes will require organisations to take proactive steps, and how providers can prepare.

Emily Cukalevski8 min read8 Nov 2025
Illustration of several tall buildings in different colours, representing urban infrastructure or accommodation facilities

NDIS News & Analysis

New Guidelines for the artist formerly known as Short Term Accommodation

The NDIA’s new Short Term Respite (STR) Operational Guidelines made more than just a name-change. Sara digs into the details of the new rules on who is eligible for STR, how funding can be spent and the quite complicated calculations to determine the level of support.

Sara Gingold8 min read4 Nov 2025
Illustration showing hands pointing to a clock and holding a magnifying glass over a declining bar chart

NDIS News & Analysis

Ombudsman’s investigation into the NDIA

Jess explores the Ombudsman’s report into the NDIA’s progress in delivering the Participant Service Guarantee (PSG). Spoiler alert: while the Agency’s talking the talk, it’s still learning to walk the Participant Service Guarantee-walk.

Jessica Quilty8 min read4 Nov 2025
Image of Tess Deveze

Allied Health / ECEI

Remembering Tess Deveze

Melbourne-based occupational therapist and sex educator Tess Deveze passed away in July after fighting cancer for nearly a decade. In this article, a number of people inside and outside of DSC share their reflections on working with Tess and the impact Tess had on sex education for people with disability.

Todd Winther8 min read25 Oct 2025
Illustration of hands measuring performance using a gauge, bar chart, and ruler

Quality & Safeguarding

Learn what participants really think about you

As a provider, you need to understand what quality means to the people you support and whether your services are meeting their expectations. With so many providers feeling the pinch in their bottom line, this has never been more important. Sally explores her favourite tools from other industries for measuring user satisfaction- and how these can be adapted to the NDIS.

Sally Coddington8 min read21 Oct 2025

Podcast

Disability Done Different: Candid Conversations

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Natalie Wade on...equality and the law

This episode, Roland and Evie speak with Natalie Wade from Equality Lawyers as she gives us a clear and refreshing take on disability rights, legislation, and what the future could bring.

8 Dec 2023

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