online workshop

The In and Out Lists: Making Them Work in Practice

A practical and interactive 2 hour workshop on putting the In and Out Lists into action (because implementation is evolving to be anything but black and white).

Registration

Flexible rescheduling

Change up to 4 hours before.

Why take this course?

In October 2024, the 'In and Out' lists took so much of what we know about what people can spend their funding on and turned it on its head – managing to both terrify the sector and clarify some grey areas. Now, as we head deeper into 2025, the interpretation and nuances of the lists are evolving (and not in a fun way).

The thing is, the lists can still be read very subjectively. There’s no dictionary definition for many of the things prohibited from NDIS service delivery. And many providers are now required to not only show how a support falls into the In List, but also how it’s not on the Out List. Without this evidence, supports are unlikely to be funded in Plans, payments can be ceased, debts raised, and participants can ultimately miss out on the services they need. 

This practical and interactive 2 hour workshop will give updated context to the ‘In and Out’ lists, helping all providers to justify the decisions they make, collect evidence to enhance people’s chances at Planning meetings, and support people to live good lives. You’ll leave feeling more calm, educated and motivated, ready to articulate the ‘In and Out’ list in a way the NDIA is happy with.


What you’ll gain

In two hours, we’ll dive into:

  • What the new NDIS Act says about the In and Out Lists and how the NDIA are starting to enforce the Lists

  • What is definitely ‘out’, including examples from the lesser-discussed interfaces

  • Common grey areas. For example, what is a ‘standard household item’, ‘groceries’ and ‘short term accommodation.’ We’ll look at how the new Tribunal has been interpreting these terms.

  • How to interpret where the Operational Guidelines sit in relation to the Lists

  • What to do if the lists are silent on a specific support

  • Does the ‘Out List’ trump the ‘In List’? Plus other hierarchy and priority of interpretation things to consider

  • How the Lists affect different stages of the participant and Plan. For example, getting funds in the Plan, budgeting, evidencing and justifying supports, and billing compliance.

  • What providers can do if they’re delivering out list supports (or supports that could be perceived as out list supports)

  • The key evidence providers need to safeguard against Payment Integrity Audit challenges related to the Lists.

  • Ideas to create Service Agreements for supports that fall in the grey area


Who’s it for?

The In and Out Lists are relevant to all providers in the NDIS.

  • Frontline Leaders

  • Allied Health Professionals

  • Support Coordinators

  • Managers and Leaders


What’s included?

Sessions

Your timezone

$340.00

$340.00

$340.00

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FAQ

Facilitators

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Chris Coombes

Chris entered the sector as a support worker 13 years ago. Early on, Chris was working alongside a person who was unnecessarily detained in a prison. The injustice ignited a fire in their belly for a fairer system and drove them to study social policy. Completing a masters from the London School of Economics, Chris gained a global lens to dissect disability policy in Australia.

Chris has since supported the roll-out of the Justice Liaison programme with the NDIA, and worked as a non-legal Appeals Advocate. A side gig as an Independent Expert Reviewer gives Chris hope about a fairer system for NDIS reviews, while writing articles and training brilliant workers with DSC fills Chris' cup.

Chris’ enthusiasm and eagerness to learn from all makes them a valued team member. Chris’s other talents include hide-and-seek and making people feel good about themselves.

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Rob Woolley

Our very own Woolly Mammoth, pulls up last in the alphabetical rankings but always gets a place on the DSC podium for combining curiosity with smarts. He knows so much about the NDIS it is scary. Rob lives a personal commitment to sharing his knowledge with an endgame of people with disability in control. Combining lived experience of the early childhood intervention pathway with professional experience of the realities of provider life - he has consistently shown the inability to hold down a real job. His roles in the disability sector have covered direct support work, project management, business development, consulting, ILC-funded advocacy roles and owner-operator of a registered and then unregistered provider (but the thing he is best at is being a very present dad). If you want a consultant or trainer in your corner you will be looking high and low to do better than our Rob.