It's a condition of registration that NDIS providers have an incident management system with specific procedures for identifying, managing and resolving incidents.
This course provides managers with an understanding of:
NDIS defined incidents
how to identify reportable incidents
the requirements of a compliant incident management system
how to appropriately respond to an incident
the NDIS approach to 'continuous improvement culture'
We've developed these plain speaking eLearning modules detailing the need-to-know aspects of the Commission's requirements at both the management and support work levels.
To view the companion module for Managers, check out Managing Incidents - Support Worker Module