Why take this course?
The NDIA’s new billing system, PACE, is set to go live on October 30. It’s going to involve some big changes to provider’s processes, service planning and funds flexibility with the elimination of Service Bookings. Not only that, changes to some Support Categories will mean providers have to rethink and redesign their back-office functions.
So, it’s clear that all providers should be getting across these changes – especially how billing will work, and what it means for back-end systems.
This workshop will do exactly that. Get ready to gain a deeper awareness, calmness and clarity on all things PACE – in only 60 minutes.
What you'll gain
Across 1 hour, we’ll cover:
What is PACE in the NDIS?
What’s changing? What’s staying the same?
How you can tell when a participant moves over to PACE
Changes to Bulk Upload Requests, funds flexibility, Support Categories and Service Bookings (including the different types of endorsed providers, called ‘My Providers’)
New processes for Support Coordinators and Plan Managers
How providers can easily and clearly explain these changes to participants and keep billing as smooth as possible
What are the implications on cash flow?
The key things providers will need to change in their systems and processes
What you can do today to prepare to make the switch
Who's it for?
1 hour virtual workshop via Zoom
Downloadable copy of the slides for you to look back on
Certificate of completion
Our very own Woolly Mammoth, pulls up last in the alphabetical rankings but always gets a place on the DSC podium for combining curiosity with smarts. He knows so much about the NDIS it is scary. Rob lives a personal commitment to sharing his knowledge with an endgame of people with disability in control. Combining lived experience of the early childhood intervention pathway with professional experience of the realities of provider life - he has consistently shown the inability to hold down a real job. His roles in the disability sector have covered direct support work, project management, business development, consulting, ILC-funded advocacy roles and owner-operator of a registered and then unregistered provider (but the thing he is best at is being a very present dad). If you want a consultant or trainer in your corner you will be looking high and low to do better than our Rob.
Sally is our resident NDIS wonderwoman (also fondly known as our ‘pocket rocket’). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences for people with a disability. Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a Director of the Centre for Universal Design and a past member of the NSW Disability Council. Sally was also the CEO of a disability service provider during the Hunter NDIS trial. And, she finished her Masters at Harvard (did we mention she’s dynamic?). One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.
Mike Coddington is our go-to person when we need an expert sounding board for the question: will this business work in the NDIS? Mike has held lots of very senior strategic roles including international start-ups and has the business and tech qualifications to make him someone you want around when you are thinking about your next move. Mike left the commercial world to live and work on both sides of the disability services equation - supporting a daughter with disability and leading successful NDIS service providers. Mike walks the talk, and it's talk you want to hear.