Why take this course?
Nervous about an upcoming NDIS registration audit? Don’t wanna get caught out not knowing your stuff amongst all the unpredictable industry changes? Or perhaps you know you’re doing great work, but you’re worried it won’t look that way on paper?
This 1 hour workshop gives you the tips, advice and tools to confidently prepare for an NDIS certification audit, create a stress-free process and avoid a non-conformance.
What you'll gain
You’ll get an understanding of:
The end-to-end certification audit process, from registration to renewal.
Where to put your precious time and resources for the best results.
How to select and work with an auditor.
The focus of the audits and the types of things they look for.
Steps to prepare for the big day (and not lose sleep beforehand).
What to do if they find non-conformances.
How to build processes to make future audits a breeze (or at least, less painful).
Who's it for?
Anyone who is involved in preparing for a certification NDIS audit.
1 hour workshop plus 30 mins Q&A.
A resource bank, including a gap analysis tool, checklists, risk registers, continuous improvement registers, training and worker screening register. These are the same tools our consultants use!
Access to 7 e-learning training modules for the NDIS Quality and Safeguarding Framework, Risk Management for Small Business, Worker Screening, Complaints Management and Incident Management, Behaviour Support and High Intensity Support Compliance.
Downloadable copy of the slides for you to look back on.
Paula has extensive experience developing risk and WHS tools and management systems. Her expertise include researching and writing policies, frameworks, procedures, and training material that is tailored to an organisation’s size, scope and culture. Paula knows her way around a risk matrix, is passionate about helping organisations understand their risk appetite and embedding robust risk frameworks in the heart of the organisation. Prior to joining DSC, Paula worked in the disability sector for 8 years as a Risk and Compliance Manager. Paula is fast becoming a highly valued member of the quality team. Paula loves to garden, cook and spring clean. Just as well, she’s going to need to clear some wall space – she is currently completing a Graduate Diploma in Governance and Risk Management and clocking up a country show ribbon count for eggs from her rare chickens.
Based in Newcastle, Charmaine has been working with NDIS participants since the beginning of the trial sites and has made it her quest to learn everything that she can about the scheme. Prior to this, she worked in Early Intervention for children with Autism Spectrum Disorder and Developmental Delay. When she’s not running awesome training for Support Coordinators with DSC, Charmaine is the Director of Aurora Coordination and the mother of two children, the eldest of whom has autism. Everyone who has met Charmaine will know that she is a very powerful advocate for inclusion and self management. But what you might not know about Charmaine is that she used to be a professional ballroom dancer!