Why take this course?
A new NDIS landscape is well and truly upon us. But with the rollout of PACE, a new NDIS Act, revisions to Operational Guidelines, Payment Integrity Audit pressure and more … existing Service Agreements no longer provide the protection and structure they once did.
So, to keep up with the times and avoid financial losses, compliance issues or disputes, providers need to act. Revisiting Service Agreements is a great place to start.
This informative 2 hour workshop will give you the knowledge to go away and create strong, modern, compliant Service Agreements. We’ll cover the latest NDIS changes, how these impact you, and how to draft revised Service Agreements that clearly define roles, responsibilities and resolution processes (all while making it accessible for participants). By the end of the session, you’ll have a framework that both protects your organisation and supports participants.
What you’ll gain
In 2 hours, we’ll dive into:
Recent NDIS Changes – including PACE, the NDIS Act, NDIA debt-raising provisions, pricing arrangements and more
The most common risks with the current state of Service Agreements, and how to avoid them
How to craft effective Service Agreements, which clearly define expectations and responsibilities for both participants and providers
How to foster collaboration between providers and participants
How to ensure Service Agreements are accessible for participants
Strategies to mitigate financial risks
Who’s it for?
Anyone responsible for Service Agreements, including:
Managers
Leaders
Support Coordinators
Plan Managers
Allied Health Professionals
What’s included?
2 hour virtual workshop via Zoom
Downloadable copy of the slides for you to look back on
Checklist of NDIS changes and Service Agreement implications to consider
Certificate of completion