• Online workshop
  • Running an NDIS Business
  • Quality & Safeguarding
  • NDIS 101

The ABCs of the NDIS

This workshop is for new businesses, new managers, new staff; anyone looking to understand how they can make the most of the NDIS

Want to know how the NDIS really works? In this workshop, we explore:

  • NDIS Essentials. The must-have knowledge about NDIS concepts such as 'goal setting', 'choice and control' and 'reasonable and necessary' and what this all means in practice.

  • NDIS Funding. Understanding the different ways funding is offered and how services are 'purchased'. We will also detail who is responsible for funding different products and services.

  • NDIS Key Players. Get to know who's who and the roles they play. Learn the differences between the NDIS Commission and the NDIA, a Support Coordinator and a Plan Manager, a Local Area Coordinator and a Planner.

  • NDIS Home and Living. That's what the NDIA calls everything from the funding for new houses to the staffing services that assist people to live independently. We will explain it all, in ways you can understand.

  • NDIS Compliance. What you need to know in the areas most likely to give you grief (and there's a lot). Understanding audits, the NDIS Practice Standards, the Code of Conduct, worker screening, complaint reporting, incident reporting, compulsory worker orientation, behaviour support & restrictive practices.

  • NDIS Registration. Getting registered, staying registered and how different registration groups create different auditing requirements

Who is this training for?

New businesses, new managers, new staff working in NDIS service providers


Jessica Quilty

Jess is our in-house QA geek. Although she doesn’t talk like one. Over the past 20 years she has worked in the sector across a broad range of roles from frontline to policy. Jess is a strong advocate for designing quality and safeguarding systems that work on the ground. She takes a thorough and methodical approach to interpreting complex compliance requirements and has vast experience producing documentation and systems that break down that complexity. Her diverse personal and professional experience mixed with her preference for the company of kids, creates a wonderful recipe for producing stuff that is clear, simple to use and drives organisational efficiency. Jess is valued for her flexible communication style, capacity to process map and empathise with people interacting with the service systems at different points…oh and her cooking. Jess loves to feed!

Annika Thorup

Annika is a perfect match for DSC with her joy for making the NDIS world simple and accessible. Arriving from Denmark just in time to see NDIS kick-off down here, she puts her human rights and philosophy background to use not just as a DSC Expert Trainer, but also as a Support Coordinator at Ablelink, specialising in housing and complex supports. When she’s not busy building capacity, Annika rolls up her sleeves in the garage where she’s building her own campervan!


What's the format of this workshop?
Are sessions recorded?