Why take this course?
Because doing the right thing isn’t always straightforward.
You want to deliver person-centred supports. You also want to stay compliant. But when participants want to make decisions that seem risky, how do you strike the right balance?
Most providers understand the principles of dignity of risk and duty of care. But in practice, the boundaries can get murky. And when that uncertainty is layered with tighter plans, compliance pressure and rising participant expectations, it’s easy for teams to lean toward becoming more risk-averse.
This workshop is designed to close that gap. It offers a practical, legally grounded framework for navigating the messy middle, where safety, choice, funding and compliance collide. You’ll leave with tools to make more confident, defensible decisions and lead a more rights-based approach across your service.
Led by a human rights lawyer, formerly a senior Policy Director at the Disability Royal Commission and DSC Principal Consultants, this is your roadmap to doing risk, dignity and duty of care better.
What you’ll gain
A clear understanding of your legal and ethical obligations under duty of care
Understanding of common myths around Duty of Care, and how to bust them in your own organisation
Tools to support dignity of risk decisions in line with standards and NDIA guidelines
Scenarios and scripts for responding to real-world tensions (e.g. spending funds compliantly, safety, family pressure)
Confidence to document legally defensible decisions that honour participant rights
A practical decision-making lens to use across your organisation
Strategies to lead a shift toward risk-positive, rights-based culture
Who’s it for?
This workshop is for anyone working in NDIS services who helps make decisions about risk and safety. It’s ideal for team leaders, support coordinators, recovery coaches, allied health, managers and frontline staff.
If you’ve ever felt unsure about how to balance participant choice with your responsibilities, this session is for you.
What’s included?
2-hour virtual workshop via Zoom
PDF copy of the slides
A self-audit tool to help providers assess whether their supports and systems align with a Dignity of Risk approach, to identify opportunities for improvement