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Managing Incidents - Support Worker Module

eLearning30 mins
Updated Jan 9, 2023

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This is one of two modules we've made to support you to comply with the NDIS Commission's requirements around incident management.

The NDIS Practice Standards require all workers to be trained in incident management.

Ensure support workers understand the role they must play in incident management, including:

  • Identifying and responding to suspected violence, abuse or neglect

  • Identifying what an incident is

  • Identifying which incidents are reportable incidents

  • The requirements of the NDIS Practice Standards and Rules

  • The NDIS Commission's 6 steps in responding to and reporting reportable incidents.

Please note: This course discusses abusive practices which may prove distressing for some workers.

We've developed these plain-speaking eLearning modules detailing the need-to-know aspects of the Commission's requirements at both the management and support work levels.

To view the companion module for Managers, check out Managing Incidents - Manager Module.