Managing Incidents - Support Worker Module

This is one of two modules we've made to support you to comply with the NDIS Commission's requirements around incident management.

TIME REQUIRED: 25 MINUTES
UPDATED:JAN 09, 2023

The NDIS Practice Standards require all workers to be trained in incident management.

Ensuring support workers understand the role they must play in incident management, including:

  • identifying and responding to suspected violence, abuse or neglect

  • identifying what an incident is

  • identifying which incidents are reportable incidents

  • the requirements of the NDIS Practice Standards and Rules

  • the NDIS Commission's 6 steps in responding to and reporting reportable incidents

Please note: This course discusses abusive practices which may prove distressing for some workers.

We've developed these plain speaking eLearning modules detailing the need-to-know aspects of the Commission's requirements at both the management and support work levels.

To view the companion module for Managers, check out Managing Incidents - Manager Module

FAQ