Why take this course?
Running an NDIS business is complex. Really complex. Yet it’s especially complex for small to medium enterprises (SMEs) – many of which are unregistered and still face compliance hurdles and business challenges (only without the dedicated in-house team and experts).
This pick ‘n mix series of two hour sessions will cover a range of critical issues faced by owners and managers of SMEs, including workshops on:
Improving Business Efficiency
Attracting More Clients
Pricing Your Services
Attend one or all three – the choice is yours. You’ll leave feeling better equipped with information, frameworks and techniques that’ll improve the performance (and ultimately, viability) of your SME service.
What you’ll gain
Session: Improving Business Efficiency
Efficiency is the name of the game. It’s the thing that can keep you viable, thriving and successful in an increasingly complex and competitive market.
This workshop will focus on improving business efficiency – and as a result, viability.
Tech and non tech strategies for improving efficiency, including a take-home technology checklist
Tactics to drive efficiency in service delivery and back-end operations
The tools and knowledge you need to undertake a simple time and motion study, including a take-home template
What to look for when choosing technology systems and solutions
How to benchmark your service against NDIA cost models to identify opportunities for improvement
Session: Getting More Clients
Providers need clients to be viable (just simple maths). But it can be easier said than done.
This workshop will focus on the steps and actions you can take to understand the clients you love to work with – and how to attract more of them.
Defining your target market, what’s important to them, and how to reach them
How to become a trusted source of information and advice
Developing a Unique Value Proposition
Making a plan for marketing and communication
Session: Pricing Your Services
It’s hard enough to price your services in any business – but in an NDIS business, there’s even more complexity with NDIA rules and compliance.
This workshop will give you an understanding of the elements of NDIS pricing to make sure you’re covering your costs and remaining compliant.
Elements of NDIS pricing you could be charging (while remaining compliant with the PAPL)
What you need to know about NDIA rules on Agency Managed, Plan Managed and Self Managed supports
Calculating the cost of your supports to cover costs and stay compliant
Supporting participants to budget for your support
Accurately and efficiently processing payments for support
Techniques to communicate costs with Participants
Attend all 3 and save $220. Enter code SMESERIES at checkout to apply discount when purchasing all 3 workshops.
PLEASE NOTE: These sessions do not need to be completed in any particular order.
Who’s it for?
Owners and managers of small to medium enterprises (SMEs) in the NDIS
Providers looking to improve their services and performance of their business
What’s included?
3 x 2 hour virtual workshops via Zoom (choose your adventure)
Downloadable copy of the slides for you to look back on
A copy of any resources, templates, frameworks and checklists referenced
Certificate of completion