Privacy and Confidentiality – Support Workers

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Updated Oct 27, 2023
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A quick and practical module showing Support Workers how to meet NDIS Standards when it comes to protecting a Participant’s privacy and confidentiality.

Why take this course?

It’s simple – we all have a right to privacy and confidentiality. So as a Support Worker, it’s your responsibility to know what that looks like when working within the NDIS.

This quick and informative module will guide you through what you can and cannot share about an individual’s private information, with guidance and examples specific to a Support Worker’s role. You’ll leave knowing how to meet the NDIS Standards, Code of Conduct and legislation, and feel confident in maintaining an individual’s privacy and dignity.

What you’ll gain

In 25 minutes, you’ll gain an understanding of:

  • How to identify if information is private or sensitive

  • The role you play in keeping people’s personal information confidential

  • Situations where private information can be released without consent

  • How to confidently support a Participant to maintain their personal privacy and dignity – with information in this course linked to the Standards, Code of Conduct and expectations of Participants

Who’s it for?

Support Workers who have access to a Participant’s private and confidential information

What’s included?

  • eLearning module

  • Practical examples

  • Certificate of completion

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