Everyone from frontline to back of house staff needs to understand the impact of the Framework on their role in delivering support and keeping people safe.
Understanding the background, intent, human rights principles and developmental components are as important as understanding the regulatory framework. This course will you give you a deeper knowledge of:
The key drivers of the system
The objectives and principles of the Framework
The developmental, preventative and corrective components of the Framework
The functions of the NDIS Quality and Safeguards Commission
Your auditing requirements
Effective quality and safeguarding approaches
Your obligation in managing complaints and incidents.
... and hopefully foster your passion and commitment to quality and safeguarding!