online workshop

NDIS Travel and Transport: Workshop Series

A “choose your version” workshop series on Travel & Transport rules, opportunities and best practices. Choose to focus on Core Supports or Capacity Building Supports.


Flexible rescheduling

Change up to 4 hours before.

Why take this course?

We all have things to do and places to be. Yet despite its essential role in everyone’s life, NDIS-funded Travel & Transport is still a grey area for a lot of providers. What are the Travel & Transport rules? How do you bill for Travel & Transport and keep compliant? And how can you communicate aaallllll this to participants? 

To add a layer of complexity (yay!) Travel & Transport is often the first thing to be under pressure when NDIS plans get tighter – meaning providers have to get clear about the costs of these services, and be able to demonstrate the value (or see the participant find a different provider). What’s even more complex under PACE, participants are more easily able to dispute claims, so it's essential providers get their pricing right and explain it clearly to Participants to get their approval upfront.

Now for the good news. This workshop series will deep dive into Travel & Transport rules, opportunities, and best practices. Providers will leave with more confidence in billing for Travel & Transport in a way that’s compliant (and learn how to effectively explain all this to participants). Phew.

What you’ll gain

There are two different versions of the workshop for providers to choose between.

  • VERSION ONE: Core Supports – focussing on General Transport and Activity Based Transport and which Core Supports can bill for Provider Travel

  • VERSION TWO: Capacity Building Supports – focussing more on Provider Travel (both Labour and Non-Labour) including how it can work for Support Coordination, Psychosocial Recovery Coaching and therapy supports.

Each workshop will dive into …

  • An overview of Travel & Transport rules

  • A deep dive into what transport services each service type can deliver – including the difference between General Transport and Activity Based Transport, and how to properly budget and bill for each type

  • Best practice models and ideas

  • Considerations and complications to consider (there are a few)

  • What’s included and excluded for Provider Travel, including time caps and per km rates

  • Billing compliance requirements

  • How to explain Travel & Transport to Participants in a way they’re likely to understand (with ideas and case studies)

Who’s it for?

  • Support Workers

  • Frontline Leaders

  • Allied Health Professionals

  • Support Coordinators

  • Manager and Leaders

What’s included?

  • 2 hour workshop via Zoom

  • A downloadable copy of the slides for you to look back on

  • Ideas and case studies 

  • Certificate of completion


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Rob Woolley

Our very own Woolly Mammoth, pulls up last in the alphabetical rankings but always gets a place on the DSC podium for combining curiosity with smarts. He knows so much about the NDIS it is scary. Rob lives a personal commitment to sharing his knowledge with an endgame of people with disability in control. Combining lived experience of the early childhood intervention pathway with professional experience of the realities of provider life - he has consistently shown the inability to hold down a real job. His roles in the disability sector have covered direct support work, project management, business development, consulting, ILC-funded advocacy roles and owner-operator of a registered and then unregistered provider (but the thing he is best at is being a very present dad). If you want a consultant or trainer in your corner you will be looking high and low to do better than our Rob.


Sally Coddington

Sally is our resident NDIS wonderwoman (also fondly known as our 'pocket rocket'). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences that include people with a disability. Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and advocate for the rights of people with a disability.

Sally has been a prominent figure in the disability sector for nearly 15 years. She currently serves as the Director of Hunter Circles and has held key roles as a board member at The Centre for Universal Design, Business Hunter, and Community Disability Alliance Hunter (CDAH), as well as serving on the NSW Disability Council. Sally, who finished her MBA at Harvard, recently returned to university to pursue a Master’s in Disability and Inclusion (did we mention she’s dynamic?). Her dream is to do a PhD and she's putting it out there to hold her self accountable.

One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.