Why take this course?
We all have things to do and places to be. Yet despite its essential role in everyone’s life, NDIS-funded Travel & Transport is still a grey area for a lot of providers. What are the Travel & Transport rules? How do you bill for Travel & Transport and keep compliant? And how can you communicate aaallllll this to participants?
To add a layer of complexity (yay!) Travel & Transport is often the first thing to be under pressure when NDIS plans get tighter – meaning providers have to get clear about the costs of these services, and be able to demonstrate the value (or see the participant find a different provider). What’s even more complex under PACE, participants are more easily able to dispute claims, so it's essential providers get their pricing right and explain it clearly to Participants to get their approval upfront.
Now for the good news. This workshop series will deep dive into Travel & Transport rules, opportunities, and best practices. Providers will leave with more confidence in billing for Travel & Transport in a way that’s compliant (and learn how to effectively explain all this to participants). Phew.
What you’ll gain
There are two different versions of the workshop for providers to choose between.
VERSION ONE: Core Supports – focussing on General Transport and Activity Based Transport and which Core Supports can bill for Provider Travel
VERSION TWO: Capacity Building Supports – focussing more on Provider Travel (both Labour and Non-Labour) including how it can work for Support Coordination, Psychosocial Recovery Coaching and therapy supports.
Each workshop will dive into …
An overview of Travel & Transport rules
A deep dive into what transport services each service type can deliver – including the difference between General Transport and Activity Based Transport, and how to properly budget and bill for each type
Best practice models and ideas
Considerations and complications to consider (there are a few)
What’s included and excluded for Provider Travel, including time caps and per km rates
Billing compliance requirements
How to explain Travel & Transport to Participants in a way they’re likely to understand (with ideas and case studies)
Who’s it for?
Support Workers
Frontline Leaders
Allied Health Professionals
Support Coordinators
Manager and Leaders
What’s included?
2 hour workshop via Zoom
A downloadable copy of the slides for you to look back on
Ideas and case studies
Certificate of completion