Why take this course?
To remain financially viable, providers need to be paid for the services they deliver. It’s as simple as that. But thanks to a ‘perfect storm’ of events (removal of service bookings, changes to the NDIS Act, pressure on plan sizes, changes to Support categories with the rollout of PACE, increased compliance action for certain Claim Types … to name a few) there’s growing incidences and risks that providers aren’t getting paid for the services they’ve already delivered. And no money = no viability (we don’t need to be accountants to work that one out).
But now for the good news. There are simple, intentional and effective steps providers can take to mitigate the risk of bad debt. This practical two hour workshop will look at bad debt, the factors causing it across the sector, how your current practices might put you at risk of not getting paid, as well as what changes you need to make to remove that risk. You’ll leave with greater confidence and clear steps forward.
What you’ll gain
Across two hours, we’ll dive into:
What is bad debt in the NDIS? What does it look like and what causes it?
How to mitigate and manage bad debt, including in the context of the new NDIS Act
Strategies and tactics to manage bad debt, including avoiding and resolving payment disputes with participants, plan managers, and the NDIA, as well as making sure there are funds available.
Case study examples to put our learning into practice.
Who’s it for?
All NDIS Providers
Frontline Leaders
Allied Health Professionals
Support Coordinators
Managers and Leaders
Board Members
What’s included?
Two hour virtual workshop via Zoom
A downloadable copy of the slides for you to look back on
Case study examples
Certificate of completion