online workshop

Support Coordination: 2 Day Intensive (Entry Level)

DSC's famous Support Coordination 2 Day Intensive is an interactive, practical and (dare we say it) fun workshop for people just starting out in their role.


Flexible rescheduling

Change up to 4 hours before.

Why take this course?

We get it, most Support Coordinators get into the industry to make a difference in the disability sector. But there’s just one (kinda big) hurdle. To make a difference, you first have to learn all the things and know the rules of the NDIS — quickly and clearly. 

We’ve trained over 6,000 people in our industry-leading Support Coordinator 2 Day Intensive (Entry Level), supporting them to feel confident, productive and capable in their role as an NDIS Support Coordinator.

What you'll gain

  • 2 day virtual workshop via Zoom (5 hours each day)

  • The boundaries of your role — what you should and shouldn’t expect to take on

  • Case noting and managing billable hours

  • Quality and safeguarding obligations, including code of conduct, duty of care, conflict of interest and working with public guardians, advocates, trustees and nominees

  • How to handle Support Coordination scenarios like a boss

  • Vital NDIS info (and where to go to find the answers to questions you’ll have down the track)

  • Best practice and disability rights

  • Reporting requirements

  • How to support different types of plan reviews

  • How to read and interpret an NDIS plan (less uncertainty, more do-y)

Who's it for?

  • People with 0 - 6 months experience as a Support Coordinator

  • People considering stepping into a Support Coordination role

What's included?

  • 2 day virtual workshop via Zoom (5 hours each day)

  • Downloadable copy of the slides for you to look back on

  • Resource bank


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Sally Coddington

Sally is our resident NDIS wonderwoman (also fondly known as our 'pocket rocket'). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences that include people with a disability. Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and advocate for the rights of people with a disability.

Sally has been a prominent figure in the disability sector for nearly 15 years. She currently serves as the Director of Hunter Circles and has held key roles as a board member at The Centre for Universal Design, Business Hunter, and Community Disability Alliance Hunter (CDAH), as well as serving on the NSW Disability Council. Sally, who finished her MBA at Harvard, recently returned to university to pursue a Master’s in Disability and Inclusion (did we mention she’s dynamic?). Her dream is to do a PhD and she's putting it out there to hold her self accountable.

One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.


Lisa Duffy

After starting out as a Physiotherapist, Lisa found her passion in complex case management and working with people with a disability to navigate their options in the 10 years prior to the NDIS roll-out.

Since the rollout in NSW, Lisa's specific interest areas are working with people to gain NDIS access for the first time and planning for NDIS reviews, with a particular passion for 'translating' the complexities of the NDIS, and working with people to build their skills, capacity and knowledge about the NDIS so that they can be informed, empowered, and objective self-advocates.

It's a passion that doesn’t go unrecognised: we’re talking about the winner of the award for Most Outstanding Support Coordinator at the 2022 Australian Disability Services Awards!


Stephen Webster

Stephen is a support coordination and mental health subject matter specialist and DSC Expert Trainer. He is an experienced NDIS program manager and managed organisational NDIS transitions for services at two separate organisations. Passionate about supporting people with psychosocial disability to get better outcomes he is currently undertaking a new challenge of establishing his own NDIS business. Stephen is a proud dog-parent to a rescue greyhound named Russell. Oh and by the way, the drums and keyboard that feature in his Zoom background aren't just for show, he loves to make music.


Kate Gallagher

Kate is a huge NDIS nerd, with broad knowledge of NDIS policies and processes, and a strong advocate for human rights. Kate is passionate about the potential of the NDIS, and is fluent at translating the scheme to support people to get great outcomes.

Through personal lived experience of disability, Kate has a deep understanding of the experiences of NDIS participants and those who support them. Kate is a strong believer in the power and unique value of the peer/lived experience workforce and enjoys supporting individuals and organisations to make their work practices more inclusive.

Kate runs a small support coordination business and has worked as a support coordinator for the past three years, specialising in psychosocial disability, developmental disabilities, autism, and "invisible" disabilities.

Kate enjoys the local arts scene, working on creative projects, and spending time with her cat.


Todd Winther

Todd is a political nerd with an academic background in political leadership, party politics, and disability policy who has taught these subjects at multiple universities. He is also an NDIS Participant who has a severe form of Cerebral Palsy. Todd combines these two seemingly different interests to bring a wide variety of experiences to Team DSC. His writing has been published in academic journals, The Conversation and the ABC. He has also worked for NGOs in the Home and Living sector, working directly with other individual participants to help fill funding gaps. Todd has a deep passion for political history and sorting through electoral redistributions (He really does! Ask his wife). Todd also spends his free time reading multiple books simultaneously, following the mighty Port Adelaide Power, and assessing the plausibility of plots on too many TV teen dramas


Chris Coombes

Chris entered the sector as a support worker 13 years ago. Early on, Chris was working alongside a person who was unnecessarily detained in a prison. The injustice ignited a fire in his belly for a fairer system and drove him to study social policy. Completing a masters from the London School of Economics, Chris gained a global lens to dissect disability policy in Australia.

Chris has since supported the roll-out of the Justice Liaison programme with the NDIA, and worked as a non-legal Appeals Advocate. A side gig as an Independent Expert Reviewer gives Chris hope about a fairer system for NDIS reviews, while writing articles and training brilliant workers with DSC fills Chris' cup.

Chris’ enthusiasm and eagerness to learn from all makes him a valued team member. Chris’s other talents include hide-and-seek and making people feel good about themselves.


Annika Stagekat

Annika is a perfect match for DSC with her joy for making the NDIS world simple and accessible. Arriving from Denmark just in time to see NDIS kick-off down here, she puts her human rights and philosophy background to use not just as a DSC Expert Trainer, but also as a Support Coordinator at Ablelink, specialising in housing and complex supports.

When she's not busy building capacity, Annika rolls up her sleeves in the garage where she's building her own campervan!