Why take this course?
The NDIA and Commission are getting serious about pricing. Really serious. We’ve seen more compliance activity in addressing fraud and misuse of funds in the last 12 months than at any other time in the Scheme's history. Gulp.
What we’re really saying is, there’s no better time for providers (both unregistered and registered) to be sure about how they set, present and justify the prices they charge for services. Even providers who think they’re all good because they’re simply billing at the price cap, might still be in breach because of things like unclear service agreements, not explaining extra charges properly, or failing to document their pricing decisions clearly.
But ok, enough of that chatter because this workshop isn’t supposed to be scary. It’s here to walk you through your obligations as a provider in setting your prices AND communicating this to participants. Ultimately, it’ll help you understand pricing rules, provider obligations, and help to keep you on the right side of the fraud taskforce – while also keeping your reputation and relationships intact. All that in 2 hours.
What you’ll gain
Across 2 informative hours, we’ll cover:
What is the Fraud Fusion Taskforce and Fair Pricing Taskforce?
How do the recent Changes to the Code of Conduct affect pricing (and how you explain pricing)?
What are the influencing factors in setting pricing?
What is (and isn’t) a billable hour?
How can you clearly present your pricing in a Service Agreement?
Compliance actions that may be considered if the Commission determines unfair pricing has happened
What providers, like you, can do to protect yourselves
Who’s it for?
Unregistered providers working with self managed funds who set their pricing themselves
Registered providers wanting to know more about the Commission requirements when it comes to pricing – so they’re prepared, as much as possible, if the Taskforce or Commission come knocking
Support Coordinators and Plan Managers supporting people to understand and negotiate a fair price
Anyone who may be impacted by the NDIA and Commission cracking down
What’s included?
2 hour virtual workshop via Zoom
A downloadable copy of the slides for you to look back on
Certificate of completion