Service Agreements
DSC On-Demand Learning
$265 / yr. Cancel Anytime.
Includes this lesson and a huge, always-updated library of 140 NDIS topics.
Sign UpBuy Single Course
$55
Course Overview
Get your Service Agreements right from the start. This course shows you what to include to meet your compliance obligations while building transparent and respectful working relationships with NDIS Participants.
Why take this course?
Service Agreements are a critical part of NDIS service delivery, but they’re often misunderstood, non-compliant and inaccessible. This course is for anyone who has asked what needs to be included, who can sign them and how do we make them genuinely useful for participants and providers?
This 35 minute eLearning cuts through the confusion and gets straight to what matters. You’ll learn how to build agreements that meet your NDIS and consumer law obligations, avoid common compliance risks and set the tone for a transparent, participant-centred working relationship.
Whether you’re creating a new template or refining your existing one, this course will help you get it right and perhaps highlight some things you might have overlooked!
Disclaimer: This course is based on publicly available information and is intended as a general guide only. It does not constitute legal advice. Providers should consider seeking independent legal advice when drafting or reviewing their Service Agreements.
What you’ll gain
We’ll dive into:
What a Service Agreement is and why it matters
What should be included: supports, pricing, responsibilities, and dispute resolution
Who can and cannot sign a Service Agreement
How to meet compliance requirements including those set by the NDIA, NDIS Commission and ACCC
Tips for creating accessible, Participant-friendly agreements
How to avoid common risks, unfair terms, and non-compliant practices
How to make Service Agreements great!
Who’s it for?
Anyone looking to understand what they need to do to establish a robust service agreement:
NDIS Service Providers
Support Coordinators
Leaders & Managers
Allied Health Professionals
What’s included?
35 minute eLearning, available on demand
Service agreement checklist
Links to relevant resources
FAQ
Get your Service Agreements right from the start. This course shows you what to include to meet your compliance obligations while building transparent and respectful working relationships with NDIS Participants.
Why take this course?
Service Agreements are a critical part of NDIS service delivery, but they’re often misunderstood, non-compliant and inaccessible. This course is for anyone who has asked what needs to be included, who can sign them and how do we make them genuinely useful for participants and providers?
This 35 minute eLearning cuts through the confusion and gets straight to what matters. You’ll learn how to build agreements that meet your NDIS and consumer law obligations, avoid common compliance risks and set the tone for a transparent, participant-centred working relationship.
Whether you’re creating a new template or refining your existing one, this course will help you get it right and perhaps highlight some things you might have overlooked!
Disclaimer: This course is based on publicly available information and is intended as a general guide only. It does not constitute legal advice. Providers should consider seeking independent legal advice when drafting or reviewing their Service Agreements.
What you’ll gain
We’ll dive into:
What a Service Agreement is and why it matters
What should be included: supports, pricing, responsibilities, and dispute resolution
Who can and cannot sign a Service Agreement
How to meet compliance requirements including those set by the NDIA, NDIS Commission and ACCC
Tips for creating accessible, Participant-friendly agreements
How to avoid common risks, unfair terms, and non-compliant practices
How to make Service Agreements great!
Who’s it for?
Anyone looking to understand what they need to do to establish a robust service agreement:
NDIS Service Providers
Support Coordinators
Leaders & Managers
Allied Health Professionals
What’s included?
35 minute eLearning, available on demand
Service agreement checklist
Links to relevant resources
DSC On-Demand Learning
$265 / yr. Cancel Anytime.
Includes this lesson and a huge, always-updated library of 140 NDIS topics.
Sign UpBuy Single Course
$55
