Moving from PRODA to MyID and RAM: Guidance for Providers

Course Overview

Critical changes are coming in how providers will log in to the NDIA and Commission Portals. Be ready with this practical webinar that will guide providers through the shift from PRODA to MyID and RAM.

Why take this course?

10th November 2025 is the hard transition date, when NDIS providers will need to have transitioned from PRODA to MyID and Relationship Authorisation Manager (RAM) to access the NDIA Provider Portal.

While the functions of the Portals won’t change, providers won’t be able to access them if they don’t make the switch by 10th November 2025. No provider can afford not to be able to use the Portals to claim and view participant details. 

While the NDIA has released guidance, it can be hard to interpret and even harder to implement if you don’t have IT support. This webinar will give you a clear, step-by-step process to make the switch to keep your organisation connected and compliant.

What you’ll gain

This 1-hour webinar will take you through:

• What is changing

• How providers (and which parts of the NDIA and NDIS Commission portals) are affected by the change

• ID and access requirements for RAM 

• How to link users (MyID accounts) to the provider profile

• Different authority levels available and what is required for different parts of the NDIA and NDIS Commission portals

• Common trouble points, dead ends and where to go for more assistance

Who’s it for?

• All NDIS providers

What’s included?

• 1-hour webinar recording

• Slide deck