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Increased prices announced in new Price Guide

Our Price Guide Nerd-In-Chief Evie outlines the key changes in today’s update.

By Evie Naufal

Updated 15 Apr 202417 Nov 2020

The NDIA have just announced another update to the Price Guide. But rest assured – this is one of the good ones, including a set of modest price increases. So what’s changed?



From 1 December, price limits on a wide range of supports will increase in line with the final adjustment of the Equal Remuneration Order (ERO), including:

  • Assistance with Self Care Activities
  • Assistance in SIL
  • Establishment fees for personal care/participation
  • Short Term Accommodation (STA) incl. Respite
  • Social, Community & Rec Access
  • Group Activities
  • Supports in Employment
  • Support Connection
  • Psychosocial Recovery Coaching
  • Skills development, training in plan management and travel training
  • Training for carers/parents 


This Price Guide updates includes some clarifications of existing rules:

  • Services delivered by telehealth will now need to be noted as such when claiming in the myplace portal.  The updated Price Guide also states that the same rules apply to telehealth as other non-face-to-face supports, including the need to specify that telehealth will be claimed in a prior agreement with the participant.
  • Early Childhood Intervention (ECI) delivering programs of support: The Price Guide clarifies ECI providers can enter into agreements to deliver “programs of support” which can include group and one-to-one supports.



Remember the columns that used to be in the Support Catalogue that said who could claim for what? Well, they’re back! Check out the latest Support Catalogue spreadsheet for the easiest way to identify who can claim for non-f2f, travel, cancellations, reports and irregular SIL options.



The new Price Guide has been developed off the back of an updated Disability Support Worker Cost Model. This is the document where the NDIA outline all of their assumptions and pricing calculations. We will spend some time over the next couple weeks diving in to see if there are any key changes worth highlighting but for the nerds among you that can’t wait, you can download it here.


Evie Naufal

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