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There’s a feeling of glowing pride that follows facilitating a really good conversation, when you know the other person has made some real progress in whatever is challenging them. But on the flip side, there’s not much worse than the sinking feeling in the gut when you realise a conversation has been a missed opportunity.
In an NDIS characterised by confusion and misinformation, the role you play in facilitating good conversations really can’t be underestimated. But knowing here to start and how to delve deeper is a skill like any other, one that requires training, practice and resources.
That’s why we love the new Conversation Card resource co-designed by Me Well and a group of people with a lived experience of mental ill health and disability. The cards are a resource to assist NDIS participants, Support Coordinators, health professionals or family and friends in their support conversations.
The cards provide a range of helpful prompts for different types of NDIS conversations, acting as a resource for planning and having a good chat, including:
- Exploring key NDIS topics for discussion
- Building trust and safety
- Establishing a shared understanding
- Exploring next steps
- Translating the conversation into NDIS terms
Cards can be used during a conversation to ensure that the right questions are being asked and that the topics that are important to the person are being covered.
Conversation cards can also be used to prepare before an important conversation, to get a clear picture of what is needed. And, of course, you can also work out how to use the cards best for you.
You can download a copy of the cards document here.
