Travel and Transport

eLearning45m
Published Nov 6, 2024
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Travel and Transport is a massive area in the NDIS – so why can’t they make it simple? This 45 minute eLearning will untangle the jargon so you can navigate and set up a billing system that works.

Why take this course?

Travel and transport plays an essential role in everyone’s life. Yet we’ve heard the same feedback over and over again, it’s incredibly complicated (and frustrating) for most providers to bill for and recuperate travel and transport costs. The icing on the cake – information from the NDIS is incredibly limited (or where there is information, it’s like searching for a needle in a haystack). 


This 45 minute eLearning will deep dive into Travel & Transport rules, opportunities, and best practices.We’ll also look at case studies based on real life scenarios, reflecting what actually happens on-the-ground across a range of roles. You’ll leave feeling less fearful of the whole thing and more confident setting up a billing system that works for your organisation and the participants you support.


What you’ll gain

We’ll explore:

  • The differences between Travel, Activity Based Travel, General Transport, and Non-Labour Costs

  • How to identify what should be billed – and when

  • An overview of Travel & Transport rules

  • Why it’s important to understand the differences – for the provider, the participant, the plan, transparency, and the Scheme

  • A deep dive into what transport services each service type can deliver – including the difference between General Transport and Activity Based Transport, and how to properly budget and bill for each type

  • Best practice models and ideas

  • Considerations and complications to consider (there are a few)

  • What’s included and excluded for Provider Travel, including time caps and per km rates

  • Billing compliance requirements

  • How to explain Travel & Transport to Participants in a way they’re likely to understand (with ideas and case studies)


Who’s it for?

Anyone who delivers travel or transport as part of their role in supporting NDIS Participants. 

  • Support Workers

  • Frontline Leaders

  • Allied Health Professionals

  • Support Coordinators

  • Manager and Leaders


What’s included?

  • 45 minute eLearning available on demand

  • Case studies to demonstrate billing arrangement options and best practice (finally, some real life scenarios)

  • Certificate of completion

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