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NDIS Record Keeping Essentials

eLearning20 mins
Updated Jan 30, 2023
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This course has been developed with Support Workers in mind and should be undertaken alongside your organisational specific requirements.

Managers, team leaders and frontline workers all need to ensure participant records and case notes are kept and are 'audit ready'.

This course has been developed with Support Workers in mind and should be undertaken alongside your organisational specific requirements.

This course provides an overview of:

  • Why record keeping is important

  • Who may access records and for what purposes

  • How record keeping forms part of your audit

  • The foundations of good record keeping

  • The importance of progress notes

  • Incident, complaint and behaviour support reporting considerations

  • Documenting decision making

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