Travel and Transport Options for Home & Living Services

Webinar Recording1h 30m
Published Feb 27, 2025
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This 90-minute webinar recording will show you how to navigate Travel and Transport as a Home & Living provider—ensuring efficiency, compliance, and greater support for participants.


Why take this course?

Home & Living services are under the pump, with many providers looking to maximise efficiency at every turn. And while some areas of Home & Living have been in the spotlight, others—like Travel and Transport—have slipped under the radar.


Now, Travel and Transport is becoming a major weight on the balance sheets of Home & Living providers, as well as a major admin burden. Add the NDIS-specific complexities like added compliance on using correct Item Numbers, Activity-Based Transport rules, funds flexibility, and Provider Travel time caps, and it’s no wonder many Home & Living providers are left feeling lost. 


And getting it right isn’t optional. It’s key to staying financially viable, remaining attractive to participants, and meeting compliance obligations—especially with increased scrutiny on Travel and Transport billing.


This 90 minute webinar recording will break down the complexity and give you tools to approach Travel and Transport in a way that’s efficient, compliant, and easy to explain to participants. You’ll leave with more confidence to tackle this complex area, head-on.


What you’ll gain

Across 90 minutes, we’ll dive into: 

  • What travel and transport rules apply to Home & Living services?

  • How to work efficiently with General Transport and Activity Based Transport, including non-negotiable billing & item number rules

  • How to make the agreement, evidencing and billing processes as efficient as possible

  • Where Provider Travel fits within Home & Living services

  • Pricing caps and rules for Provider Travel

  • Examples of compliant and non-compliant service models

  • Creative solutions for participant transport in Supported Independent Living

  • How to explain aaaalll this to participants


Who’s it for?

  • Home & Living Providers

  • Support Coordinators

  • Frontline Leaders


What’s included?

  • Webinar recording

  • Downloadable copy of the slides for you to look back on 

  • Certificate of completion

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