Supporting People to Communicate

Course Overview

This module outlines how to improve communication with people who may require communication support.

Communication is key! This module introduces a range of strategies Support Workers can use to support people to express themselves.

It outlines common communication aids and how to support someone to share their feedback or make a complaint.

Learning Outcomes

• Know how supporting communication is related to person-centred practice

• Know why a person may have a Communication Support Plan

• Identify strategies that can be used to communicate with someone with communication difficulties

• Identify strategies to assist a person to communicate with others in the community

• Identify common communication equipment or tools that you may encounter whilst working in the disability sector

• Know your role in supporting feedback and complaints

• Know where to go for more information on supporting communication.