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Supporting People to Communicate

eLearning20 mins
Updated Nov 29, 2023

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This module outlines how to improve communication with people who may require communication support.

Communication is key! This module introduces a range of strategies Support Workers can use to support people to express themselves.

It outlines common communication aids and how to support someone to share their feedback or make a complaint.

Learning Outcomes

  • Know how supporting communication is related to person-centred practice

  • Know why a person may have a Communication Support Plan

  • Identify strategies that can be used to communicate with someone with communication difficulties

  • Identify strategies to assist a person to communicate with others in the community

  • Identify common communication equipment or tools that you may encounter whilst working in the disability sector

  • Know your role in supporting feedback and complaints

  • Know where to go for more information on supporting communication.

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