Case Noting for Support Coordinators

eLearning30m
Updated Jul 29, 2024
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Case noting is an essential part of Support Coordination – providing things like evidence, proof of services and raised concerns. But how do you actually go about it?

Why take this course?

Case noting – AKA a written record of services delivered – is a requirement for registered NDIS service providers. But there’s very little advice from the NDIS on how to actually case note in a way that’s informative, confidential and transparent. 

Created in collaboration with The Growing Space, this 30 minute eLearning covers all the things Support Coordinators need to know about case noting – an integral function of the role. 

You’ll leave knowing how to use the right language and writing style, how to meet NDIS auditing requirements, and most importantly, how accurate case noting is a valuable resource and a tool to deliver a quality service to Participants. And who wouldn’t want that? 

What you’ll gain

In this 30 minute eLearning module, we’ll dive into how to approach case notes in a way that makes everyone’s life easier, including:

  • How and when to write case notes

  • Features of great case notes

  • Quality, safeguarding and legal considerations

  • How to use case notes to build capacity

Who’s it for?

  • Support coordinators who want to deliver accountable, transparent, and top quality service to their Participants.

What’s included?

  • 30 minute eLearning, delivered in collaboration with The Growing Space

  • Certificate of Completion

Collaboration organisation

This module was created in partnership with

The Growing Space