online workshop

Decoding NDIA Decision Letters: Securing Funding for Supports

A practical two-hour workshop on decoding and leveraging the rejections in NDIA Decision Letters to turn them into actionable steps for resubmission, improve plan outcomes, and avoid the Appeals Tribunal.

Registration

Flexible rescheduling

Change up to 4 hours before.

Why take this course?

With the NDIA tightening plan sizes and further restriction on what they will and won’t fund, a lot of support requests are being rejected. For some providers, a rejection signals the end of the road—no funds, no services. But there’s one valuable and often overlooked resource: the NDIA Decision Letter. 

The NDIA Decision Letter explains what has and hasn’t been approved – and most importantly, why the NDIA made that decision. So rather than heading straight for the Appeals Tribunal, providers can decode the Decision Letter into actionable steps for resubmission – and use this information to strengthen future funding applications, too. 

In this practical 2 hour workshop, Support Coordinators, Allied Health Professionals, managers and providers will learn how to decode and leverage the information that’s given to them to improve plan outcomes (and avoid the Appeals Tribunal).


What you’ll gain

Across 2 practical hours, we’ll dive into: 

  • NDIA Decision Letters: What’s their purpose? How are they structured? What information is included?

  • How to decode NDIA language: How to interpret the terminology, criteria, key phrases and wordings.

  • The common reasons for support rejection – Including value for money, lack of evidence, or not deemed ‘reasonable and necessary’. And what providers can do about it.

  • How to turn rejection into opportunities, including steps to modify and resubmit requests.

  • A practical exercise where participants analyse sample letters and suggest actionable changes.

  • How to use this information to prepare for future plan reviews – reducing the need for Appeals Tribunal applications.


Who’s it for?

  • Support Coordinators

  • Frontline Leaders

  • Allied Health Professionals 

  • Providers


What’s included?

Sessions

Your timezone

$340.00

$340.00

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FAQ

Facilitators

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Rob Woolley

Our very own Woolly Mammoth, pulls up last in the alphabetical rankings but always gets a place on the DSC podium for combining curiosity with smarts. He knows so much about the NDIS it is scary. Rob lives a personal commitment to sharing his knowledge with an endgame of people with disability in control. Combining lived experience of the early childhood intervention pathway with professional experience of the realities of provider life - he has consistently shown the inability to hold down a real job. His roles in the disability sector have covered direct support work, project management, business development, consulting, ILC-funded advocacy roles and owner-operator of a registered and then unregistered provider (but the thing he is best at is being a very present dad). If you want a consultant or trainer in your corner you will be looking high and low to do better than our Rob.

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Dr Kylie Morgan

Kylie completed her PhD in 2007, is an NDIS brainiac and is doubly brainiac-y on all things NDIS mental health. She has over 15 years experience working in the mental health, disability and aged care sectors. Kylie has extensive experience designing, implementing and evaluating mental health programs. Through her experience as a carer of her brother-in-law, Kylie has also developed a passion for assisting organisations to develop Specialist Disability Accommodation. In the course of her work and studies, Kylie has developed advanced skills in the management and development of staff, program design and establishment, stakeholder and consumer engagement, and budget management.