Why take this course?
With the NDIA tightening plan sizes and further restriction on what they will and won’t fund, a lot of support requests are being rejected. For some providers, a rejection signals the end of the road—no funds, no services. But there’s one valuable and often overlooked resource: the NDIA Decision Letter.
The NDIA Decision Letter explains what has and hasn’t been approved – and most importantly, why the NDIA made that decision. So rather than heading straight for the Appeals Tribunal, providers can decode the Decision Letter into actionable steps for resubmission – and use this information to strengthen future funding applications, too.
In this practical 2 hour workshop, Support Coordinators, Allied Health Professionals, managers and providers will learn how to decode and leverage the information that’s given to them to improve plan outcomes (and avoid the Appeals Tribunal).
What you’ll gain
Across 2 practical hours, we’ll dive into:
NDIA Decision Letters: What’s their purpose? How are they structured? What information is included?
How to decode NDIA language: How to interpret the terminology, criteria, key phrases and wordings.
The common reasons for support rejection – Including value for money, lack of evidence, or not deemed ‘reasonable and necessary’. And what providers can do about it.
How to turn rejection into opportunities, including steps to modify and resubmit requests.
A practical exercise where participants analyse sample letters and suggest actionable changes.
How to use this information to prepare for future plan reviews – reducing the need for Appeals Tribunal applications.
Who’s it for?
Support Coordinators
Frontline Leaders
Allied Health Professionals
Providers
What’s included?
2 hour virtual workshop via Zoom
Downloadable copy of the slides for you to look back on
Certificate of completion