Quality & Safeguarding

Whatever challenges you're facing we'll bring our collective smarts to the table and deliver a tailored approach that suits your needs and capacity.

Quality & Safeguarding

Quality & Safeguarding

Our key consulting techniques include workshops, interviews with key stakeholders, desktop research and the development of management briefing reports. Our NDIS Q&S specialists work with you to deliver a bespoke and enduring solution.

Subject matter specialists

Jessica Quilty

Jess is our in-house QA geek. Although she doesn’t talk like one. Over the past 20 years she has worked in the sector across a broad range of roles from frontline to policy. Jess is a strong advocate for designing quality and safeguarding systems that work on the ground. She takes a thorou...

View expert page

Therese Morgante

Therese comes to Team DSC with over 25 years experience in the sector across a range of government, consulting and provider roles. She has played key roles throughout Victoria's progression towards individualised funding, including design and initial implementation of self directed funding...

View expert page

Paula Spencer

Paula has extensive experience developing risk and WHS tools and management systems. Her expertise include researching and writing policies, frameworks, procedures, and training material that is tailored to an organisation’s size, scope and culture. Paula knows her way around a risk matrix...

View expert page

Mark Dicalfas

Mark has extensive experience in corporate finance, governance, quality management, project management, integration and technology in the health, aged care and disability sectors. He holds an MBA and certificates in aged and community care and is passionate about the detail of legislation ...

View expert page

People say

Pamela Kingston


DSC stepped into our world with context and understanding to support us with structure that thoroughly identified what we had and what we needed. One of the biggest wins was how we were able to align what we did and our language to NDIS Standards language. That was massive for us.

Olga Smyth

Acting CEO, Gladstone Community Linking Agency

GCLA were so grateful to have the wonderful DSC team supporting us during our audit period. DSC provided an excellent, professional and timely service and worked collaboratively with our teams to ensure accurate and relevant information was presented. Thank you so much.

Heath Flanagan

CEO, Midway Community Care

Working with DSC has been great, they are professional, knew what we needed and supported us to achieve our objectives.

How we work

How we work

We are a passionate team of NDIS experts using our smarts, know-how and lived experience to inform the sector, train individuals and teams, and consult with businesses and organisations. We are constantly learning and sharing to help connect people with purpose.

Subscribe to fora and gain access to DSC's entire eLearning library

The practical way to manage all your training needs from induction to compliance and beyond...

Learn more

Subscribe to fora and gain access to DSC's entire eLearning library

Related training

Got a question?

Hit us up with your questions, queries, curiosities and comments. Or perhaps it's covered in our FAQs