Many Team Leaders are promoted without access to the professional development required to effectively lead people.
This training is designed to equip Team Leaders to become more competent leaders with practical applications set in a wide range of diverse NDIS contexts. This series of sessions will examine the roles and approaches of the effective frontline leader. We will take you on a journey of discovery and learning. You will be invited to reflect on your team's current state and from here exploring some crucial competencies for frontline leadership success.
Becoming an observer of our own behaviours will assist us as learners and determine how we show up as a leader.
The format of this series will be 4 x 3 hr sessions over 12 weeks to give Team Leaders time to process their learnings, connect with others in similar roles and explore current challenges in a safe and supportive environment.
Session 1: Introduction to Frontline Leadership
Overview of the module outcomes and objectives
An understanding of the commitment required to succeed in the module
Exploration of the module resource pack including reading list, tools, and templates
Getting to know each other
Introducing the importance of interpersonal skills in leadership
o Self-awareness and emotional intelligence
o Learning agility
o Relationships and teamwork
o Motivating others
o Influencing outcomes
Session 2: Self-development for Leaders
This session will focus on self-awareness, emotional intelligence, and a growth mindset
Learners will be supported to identify and understand their leadership style, how they show up at work and how they can use this self-awareness to
o improve the way they communicate and interact with others
o manage their strengths and weaknesses to positively influence others to perform their jobs to the best of their ability
Session 3: Practical Styles, Types and Skills for Leading
Communication styles, types, and skills
Team-working styles, types, and skills
Negotiation, persuasion, and influencing skills
Conflict resolution and mediation skills
Problem-solving and decision-making styles, types, and skills
Session 4: Leading in Real Life
This session will allow Learners to work on real-life challenges and scenarios together using the skills, knowledge, and experience gained over the module.
This workshop is part of our new series of training for Team Leaders. See more training for Team Leaders