• Online workshop
  • Running an NDIS Business
  • Support Coordination

Building a Support Coordination Team That Lasts

How to build your Support Coordination Dream Team.

Building and maintaining a high performing Support Coordination team is a very significant challenge in an environment of increasing burnout, strong competition for staff among employers and inconsistent quality of practice.

This 3-hr workshop brings together experience from small, medium and large providers of Support Coordination to offer practical solutions for:

  • Recruiting and onboarding

  • Improving training and development outcomes

  • Enhancing career pathways

  • Reducing turnover

Presenters

Sally Coddington

Sally is our resident NDIS wonderwoman (also fondly known as our ‘pocket rocket’). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences for people with a disability. Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a Director of the Centre for Universal Design and a past member of the NSW Disability Council. Sally was also the CEO of a disability service provider during the Hunter NDIS trial. And, she finished her Masters at Harvard (did we mention she’s dynamic?). One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.

Charmaine Fraser

Based in Newcastle, Charmaine has been working with NDIS participants since the beginning of the trial sites and has made it her quest to learn everything that she can about the scheme. Prior to this, she worked in Early Intervention for children with Autism Spectrum Disorder and Developmental Delay. When she’s not running awesome training for Support Coordinators with DSC, Charmaine is the Director of Aurora Coordination and the mother of two children, the eldest of whom has autism. Everyone who has met Charmaine will know that she is a very powerful advocate for inclusion and self management. But what you might not know about Charmaine is that she used to be a professional ballroom dancer!

FAQ

Are sessions recorded?
Is there a price difference between this and DSC’s face-to-face workshops?