• Online workshop
  • Running an NDIS Business
  • Employment
  • Allied Health / ECEI

Programs of Support: Workshop Series

This workshop series covers the most pressing challenges for group service providers wondering whether Programs of Support are right for them, and how to make them happen.

Implementing Programs of Support is creating new challenges with many providers struggling to build consistent service offerings and explain the benefits to participants.

This workshop series covers the most pressing issues for group service providers wondering whether Programs of Support are right for them and how to make them happen.


Workshop 1: Creating Programs of Support

The ideal introduction to Programs of Support, no matter what kind of group services you deliver, we cover: -

  • What services can be delivered through a POS?

  • Benefits and drawbacks of a Program of Support model - How to manage the interaction between 1:1 supports and group supports in a POS

  • Ways of assessing how a POS model will work for your organisation

  • Where POS fits with the new apportioned pricing model

Workshop 2: Programs of Support in Practice

This 2 hour showcase is designed for providers already delivering a Program of Support model who want to improve their approach.

See how other providers have tackled the challenge as we profile and unpack several practical examples to explore: -

  • What worked well and didn’t go to plan

  • The most important elements of transitioning to deliver Programs of Support

  • Lessons learned through the process and what the provider would do differently if they had their time again


Ann Drieberg

With over 25 years experience in the disability, mental health and aged care sectors, Ann understands the big picture of organisational success in the NDIS. Give Ann a complex problem and she will break it down to its workable bits and then collaborate with you to build the human solutions. Her ability to work at the heart of things is her superpower for the design and implementation of new systems and services in employment, accommodation, community inclusion and training. Ann has that rare mix of systems expertise with co-design nous that delivers outcomes that people own. She is our go-to for organisations wanting to develop through engaging the people that matter, from services users to the Board and everyone in between.

Rob Woolley

Our very own Woolly Mammoth, pulls up last in the alphabetical rankings but always gets a place on the DSC podium for combining curiosity with smarts. He knows so much about the NDIS it is scary. Rob lives a personal commitment to sharing his knowledge with an endgame of people with disability in control. Combining lived experience of the early childhood intervention pathway with professional experience of the realities of provider life - he has consistently shown the inability to hold down a real job. His roles in the disability sector have covered direct support work, project management, business development, consulting, ILC-funded advocacy roles and owner-operator of a registered and then unregistered provider (but the thing he is best at is being a very present dad). If you want a consultant or trainer in your corner you will be looking high and low to do better than our Rob.

Natarsha Warren

Natarsha has clocked 20 years in the Disability sector and loves the wonderful people that cross her path. She is passionate about simplifying and streamlining practices in the workplace. As someone who thrives on creatively thinking outside the box coupled with a love to challenge people to do the same she’s found a good fit at DSC. Starting out in accommodation while studying a Bachelor of Education and Music at uni she moved into Day Programs where she launched a music program and after various roles in management is currently also General Manager of Day Services at Bayley House. On the other side of Covid, Natarsha (a Melbournian) looks forward to getting back to her favourite things – travel and trying new restaurants.