• Webinar recording
  • Home & Living

ILO Changes: 5 Things You Really Need To Know (Webinar Recording)

Sally & Leighton explore the need-to-know features of the ILO Operational Guidelines.

time required:
60 minutes
21 May 21
Sally Coddington, Dr Leighton Jay

This webinar is for anyone who is interested in ILO and wants to unpack the instructions outlined in the ILO Operational Guideline.

We discuss:

  • Who does it say ILO is right for?

  • What are the funding benchmarks for ILO?

  • What is the right way to calculate average hours of support each week?

  • Can social and recreational supports be included in an ILO?

  • Can ILO arrangements be self managed?

  • What is the ILO Service Proposal, what should be included and, who is responsible for completing it?

This webinar took place May 21 and is now available as a recording. On purchasing you will have access to the recording as well as the slides and Q&A from the session.


Sally Coddington

Sally is our resident NDIS wonderwoman (also fondly known as our ‘pocket rocket’). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences for people with a disability. Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a Director of the Centre for Universal Design and a past member of the NSW Disability Council. Sally was also the CEO of a disability service provider during the Hunter NDIS trial. And, she finished her Masters at Harvard (did we mention she’s dynamic?). One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.

Dr Leighton Jay

Leighton a consultant, facilitator, parent, former academic, self-confessed cricket tragic and committed bush walker. When he is not tramping through the bush somewhere, he is using is many talents to assists organisations with strategically important projects. Leighton is extremely passionate about creating a society that includes, values and amplifies the voice of people with disabilities. His work is deeply informed by his experience as the father of a young man with complex disability support needs. Leighton is a member of the NDIA's Independent Advisory Council, a qualified Company Director, an experienced management academic and the former chairperson of a disability service provider. He has spoken at numerous national and international conferences, and has worked with service providers and government agencies in Australia and Canada.