DSC’s Annual NDIS Conference 2024

Sydney & Online, March 26-27


NDIS 101

Plan Management

What does a Plan Manager do?

Team DSC

As explained here, there are three modes of NDIS funds management: self-management, plan management and Agency-managed.

Plan management is a type of disability service funded through the NDIS and the overarching function of a Plan Manager is to assist and support NDIS participants to manage their NDIS plan funding. 

Plan Managers can support participants by: 

  • managing and monitoring a participant’s budget 

  • managing a participant’s NDIS claims and disbursing funds to providers for services delivered 

  • providing regular statements to a participant to show the financial status of their plan including prompt notification of over or under utilisation 

  • offering increased choice and control to a participant over plan implementation and utilisation through additional plan financial assistance. 

Participants can also receive advice from their Plan Manager about how to best utilise their NDIS plan funding which can assist in building a participant’s financial capacity and knowledge. 

Plan management funding is included in a participant’s plan, but is separate to the reasonable and necessary funding of a participant’s NDIS disability supports. Plan management funding includes both a plan management establishment fee, and a monthly processing fee. 

Participants who choose a Plan Manager can access supports and services from both registered and non-registered providers for most supports. However, Plan Management organisations themselves must be registered with the NDIS Quality and Safeguards Commission. 

Artwork by Melissa Pym.