For many providers, SIL is where the complexity of the NDIS really comes to the surface. Some of the biggest challenges include:
Understanding how the choice of line items can shape your financials, sometimes with far reaching consequences
Knowing what support you should be delivering
Making sense of individualised funding in shared living environments.
Getting the evidence right to enhance funding outcomes.
Our SIL workshop series is designed to tackle these issues head-on. Each session breaks down the rules and processes that matter most, turning complexity into practical, usable strategies.
Available workshops
Every workshop is sold separately, and you can join in any order.
Financial Viability and Claiming
Financial viability in SIL depends on pulling several levers in the right direction: making strategic claiming decisions, harnessing technology as an enabler, focusing on the right data and staying ahead of the latest billing rule changes.
This 2 hour workshop dives into the essentials of SIL financial viability, covering:
Strategic choices for Home and Living billing
Financial management fundamentals to assist with NDIS service viability
Billing compliance practices for shared support environments
How technology can help or hinder financial viability
The NDIS Act amendments that influence claiming and financial management
The questions you should be asking and what to do when you don’t like the answers
SIL Funding & Quoting
With the move to individualised funding in SIL and shared support, the NDIS now funds each person based on their own reasonable and necessary supports, regardless of the support needs of others that they live with. This means providers must navigate rosters that combine different ratios or overnight supports under one roof, while staying within each person’s budget. In this 2 hour workshop, you’ll learn how to:
Use the Roster of Care to see what’s possible with available funding and identify your biggest cost drivers
Improve service planning and negotiating skills
Navigate vacancy costs
As an optional extra, you can choose to submit a Roster of Care of your choice using a real deidentified case and get tailored individual feedback and coaching from DSC’s experts on how to optimise it. This is available at $600 per ROC and can be booked by emailing [email protected]
Billable or Overhead: Navigating Admin and Support in SIL Services
In SIL, teams often face tough calls about what counts as direct support versus an admin task for the provider. Valuable work can go unclaimed or providers can get caught out claiming for unbillable tasks. With compliance action ramping up, it’s critical to design services that both follow the rules and deliver the best outcomes for participants.
In this 2 hour workshop, we cover:
A framework for assessing what constitutes participant life admin vs provider admin
Guidance on billing grey-zone tasks based on participant involvement and goals
Insights into the risks of misclassification of tasks for funding, staff and participants
A practical decision-making framework for role clarity and billing decisions
Documentation tips that reflect impact and reduce audit vulnerability
Unlock SIL Funding: Identify and Communicate Support Needs Effectively
Getting NDIS funding right starts with strong, accurate evidence. Too often, poorly framed reports let the NDIS pass responsibility to health or aged care or result in underfunded plans. This two-part workshop introduces a tool for SIL providers to better identify and articulate unmet support needs, leading to better SIL funding outcomes and quality supports.
In this two part workshop, we’ll dive into:
How NDIS plans are developed
How to identify if a support is funded under the NDIS
A toolkit to identify participant needs (developed by DSC’s best)
How to use the toolkit to communicate participant needs to assessors and planners
Workshop 1 will provide an overview and introduction and the first half of the tool.
Workshop 2 will go through the remainder of the tool and dive into how to communicate your findings to assessors and planners.