online workshop

Support Coordination: 2 Day Intensive (Intermediate)

DSC’s second phase of learning and development for Support Coordinators who have been in their role for at least six months and are ready to hone their practice.

Registration

Flexible rescheduling

Change up to 4 hours before.

Why take this course?

After six months or more as a Support Coordinator, you’ve seen the ups and downs of the job. A system covered in red tape. A demanding workload. Constant changes. But amongst all that, you can still remember why you started in the first place — to make a difference in the disability sector. 

Our Support Coordinator 2 Day Intensive (Intermediate) is the second phase of learning (following our famous entry level course). It’s a chance to upskill, build your confidence, fill in gaps, and ultimately get better outcomes out of the NDIS. And as a manager, this workshop will give you the confidence your people are capable, productive and totally know their stuff. 

What you'll gain

Across 2 days, you’ll get an understanding of…

  • Effective report writing techniques and how to navigate the various governmental departments’ (buck passing) maze

  • Tools to negotiate complex working relationships, challenging conversations and stressful situations

  • Advanced NDIS pricing and budgeting, so you can work flexibly within budgets and support people to spend their plan on what matters most

  • Building capacity so people know their rights and feel confident dealing with the NDIS — particularly those who would usually slip through the cracks

  • Building your sustainability in the role and reducing the risk of burnout

  • Building working relationships and negotiating skills for key stakeholders, like

  • NDIA Planners and LACS, allied health practitioners and families

  • Pricing Arrangements and Price Limits

  • How to claim for key items, like travel or transport

  • Making the most of mainstream supports and inclusion

  • Navigating the NDIS for people with complex support needs

Who's it for?

  • People who have been in the role for at least 6 months and have a good handle on the core functions of the role, but now are ready to learn more advanced techniques to get better outcomes

  • Prerequisite knowledge: Learners are encouraged to attend the Entry Level Support Coordination Intensive before this workshop, or have equivalent knowledge or experience.

What's included?

  • 2 day virtual workshop via Zoom (5 hours each day)

  • Downloadable copy of the slides for you to look back on

  • Resource bank

  • Certificate of completion

Sessions

Your timezone

$590.00

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FAQ

Facilitators

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Annika Stagekat

Annika is a perfect match for DSC with her joy for making the NDIS world simple and accessible. Arriving from Denmark just in time to see NDIS kick-off down here, she puts her human rights and philosophy background to use not just as a DSC Expert Trainer, but also as a Support Coordinator at Ablelink, specialising in housing and complex supports.

When she's not busy building capacity, Annika rolls up her sleeves in the garage where she's building her own campervan!

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Sally Coddington

Sally, our NDIS wonderwoman and 'pocket rocket,' combines humour with a wealth of NDIS knowledge, intellect, and energy. With extensive experience in financial and human services across B2B and B2C sectors, she’s a dynamic trainer, Certified Practicing Marketer, Harvard Alumni and passionate advocate for disability rights.

For over 15 years, she has been a key figure in the disability sector, currently as a Director of Hunter Circles. Sally has served on boards like The Centre for Universal Design, Business Hunter, and Community Disability Alliance Hunter (CDAH), and contributed to the NSW Disability Council. 

Sally's personal experience deepens her professional insights; her daughter Nicky, an NDIS participant for four years, passed away in 2018. This unique blend of experience shapes her understanding of the challenges and opportunities in the NDIS business landscape.

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Charmaine Fraser

Based in Newcastle, Charmaine has been working with NDIS participants since the beginning of the trial sites and has made it her quest to learn everything that she can about the scheme. Prior to this, she worked in Early Intervention for children with Autism Spectrum Disorder and Developmental Delay. When she’s not running awesome training for Support Coordinators with DSC, Charmaine is the Director of Aurora Coordination and the mother of two children, the eldest of whom has autism. Everyone who has met Charmaine will know that she is a very powerful advocate for inclusion and self management. But what you might not know about Charmaine is that she used to be a professional ballroom dancer!

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Stephen Webster

Stephen is a DSC Expert Trainer with a deep understanding of support coordination and mental health. He brings a wealth of experience in the NDIS, having previously served as a program manager for both large and mid-sized providers and as the owner and director of his own NDIS provider. Stephen is particularly passionate about improving outcomes for individuals with psychosocial disabilities. When he's not focusing on his work at DSC, he's a proud dog dad to his rescue greyhound, Russell.