Why take this course?
DSC Hot Topics dive into the NDIS issues generating the most confusion, frustration and cost for providers. From Provider Travel to Participant Transport, Payment Integrity audits and beyond. It’s your chance to get straight answers from DSC experts to your specific questions.
Each session begins with a short, sharp update, followed by a live Q&A shaped by your questions. Questions submitted in advance will be prioritised, so we strongly encourage you to share yours. We can’t guarantee to get to every single question but we will certainly do our very best and use these to inform our future Hot Topics.
Hot Topics - Provider Travel
Wednesday 10 September
Provider travel is one of the most questioned and misunderstood parts of NDIS claiming and in this session, you get to ask what really matters to you. We’ll use your pre-submitted questions to unpack what’s claimable, what’s not, how to reduce admin overheads and stay compliant, especially under the pressure of rising costs and Payment Integrity audits.
Hot Topics - Participant Transport
Thursday 16 October
Few topics generate as much confusion as participant transport, it can be complex, inconsistent and often contested. In this session, we’ll work through your questions about the rules, the grey areas and the real-world gaps that providers are expected to fill. From funding pathways to compliance risks, this Q&A gives you space to clarify what’s fair, what’s claimable and how to support access without taking on unnecessary risk.
Hot Topics - Payment Integrity Audits
Monday 10 November
Audits are ramping up and they’re hitting providers hard. This session is a chance to ask the questions you don’t always get straight answers to. We’ll unpack what triggers audits, how to avoid the most common claim issues and what you need to know to protect your revenue and reduce risk.
What you’ll gain
Clarity on tricky or fast-changing NDIS topics
Insights from a rotating panel of trusted DSC experts
The chance to submit your own questions ahead of time
Shared learning from the real challenges other providers are facing
Free with your DSC On-Demand subscription
Who’s it for?
Hot Topics is for DSC On-Demand members who want clarity on the trickiest parts of NDIS service delivery. Whether you work in frontline services, finance, compliance or operations, if the topic affects your role, this session is for you.
What’s included?
15 minute topic update + 45 mins Q&A
Slide deck
Webinar recording