online workshop

Claiming Consumables and Low-Cost AT: the New Rules

A practical workshop on what you can and can’t claim in the world of consumables and low-cost assistive technology (AT) so you can save time, avoid issues and stay on the right side of compliance.

Registration

Flexible rescheduling

Change up to 4 hours before.

Why take this course?

As the saying goes, don’t sweat the small stuff. But in the case of claiming consumables (including low cost Assistive Technology) under the new NDIS legislation, maaaybe it’s time we pay the small stuff some attention. 

Because when claiming for contentious items like noise-cancelling headphones, body wash or facemasks leads to rejected payments, unnecessary appeals and compliance risks, it can create a whole lot of avoidable stress for participants and providers. 

This practical 2 hour workshop unpacks what the new NDIS Act and evolving guidelines mean for providers navigating the complex space of consumables, including low-cost AT. Using real Tribunal decisions and prompting questions from the “Can I Buy It?” checklist, you’ll gain clarity on what’s in, what’s out, and how to confidently document and explain your decisions.


What you’ll gain

We’ll explore:

  • How to distinguish between consumables, low-cost assistive technology (AT) and capital supports – and when to claim from each budget

  • How to use the Can I Buy It? checklist to help participants make compliant decisions about consumables and low-cost AT

  • What the amended NDIS Act says about “reasonable and necessary” and how it applies specifically to consumables and low-cost AT

  • How to identify and interpret key Tribunal rulings, including clear “yes” and “no” decisions, as well as murky grey-zone examples

  • What the rules say about replacement supports and when they’re considered eligible

  • Practical strategies for gathering the right evidence before purchasing

  • Tips for avoiding common claim errors, working effectively with Allied Health Professionals and clearly documenting participant needs

  • How to use the AT Code Guide, pricing arrangements and Operational Guidelines to make well-informed decisions


Who’s it for?

  • Allied Health Professionals

  • Support Coordinators

  • Plan Managers


What’s included?

  • 2 hour virtual workshop via Zoom

  • Downloadable copy of the slides for you to look back on

  • Adapted Can I Buy It? checklist to support compliant decision-making for consumables and low-cost AT

  • Certificate of completion 

Sessions

Your timezone

$340.00

$340.00

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FAQ

Facilitators

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Chris Coombes

Chris entered the sector as a support worker 13 years ago. Early on, Chris was working alongside a person who was unnecessarily detained in a prison. The injustice ignited a fire in their belly for a fairer system and drove them to study social policy. Completing a masters from the London School of Economics, Chris gained a global lens to dissect disability policy in Australia.

Chris has since supported the roll-out of the Justice Liaison programme with the NDIA, and worked as a non-legal Appeals Advocate. A side gig as an Independent Expert Reviewer gives Chris hope about a fairer system for NDIS reviews, while writing articles and training brilliant workers with DSC fills Chris' cup.

Chris’ enthusiasm and eagerness to learn from all makes them a valued team member. Chris’s other talents include hide-and-seek and making people feel good about themselves.

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Sally Coddington

Sally, our NDIS wonderwoman and 'pocket rocket,' combines humour with a wealth of NDIS knowledge, intellect, and energy. With extensive experience in financial and human services across B2B and B2C sectors, she’s a dynamic trainer, Certified Practicing Marketer, Harvard Alumni and passionate advocate for disability rights.

For over 15 years, she has been a key figure in the disability sector, currently as a Director of Hunter Circles. Sally has served on boards like The Centre for Universal Design, Business Hunter, and Community Disability Alliance Hunter (CDAH), and contributed to the NSW Disability Council. 

Sally's personal experience deepens her professional insights; her daughter Nicky, an NDIS participant for four years, passed away in 2018. This unique blend of experience shapes her understanding of the challenges and opportunities in the NDIS business landscape.