Managing Incidents - Manager Module
DSC On-Demand Learning
$265 / yr. Cancel Anytime.
Includes this lesson and a huge, always-updated library of 140 NDIS topics.
Sign UpBuy Single Course
$45
Course Overview
This is one of two modules we've made to support you to comply with the NDIS Commission's requirements around complaints management.
It's a condition of registration that NDIS providers have an incident management system with specific procedures for identifying, managing and resolving incidents.
This course provides managers with an understanding of:
NDIS defined incidents
How to identify reportable incidents
The requirements of a compliant incident management system
How to appropriately respond to an incident
Reporting requirements
Undertaking investigations
Corrective actions
The NDIS approach to 'continuous improvement culture'.
We've developed these plain-speaking eLearning modules detailing the need-to-know aspects of the Commission's requirements at both the management and support work levels.
To view the companion module for Managers, check out Managing Incidents - Support Worker Module.
FAQ
This is one of two modules we've made to support you to comply with the NDIS Commission's requirements around complaints management.
It's a condition of registration that NDIS providers have an incident management system with specific procedures for identifying, managing and resolving incidents.
This course provides managers with an understanding of:
NDIS defined incidents
How to identify reportable incidents
The requirements of a compliant incident management system
How to appropriately respond to an incident
Reporting requirements
Undertaking investigations
Corrective actions
The NDIS approach to 'continuous improvement culture'.
We've developed these plain-speaking eLearning modules detailing the need-to-know aspects of the Commission's requirements at both the management and support work levels.
To view the companion module for Managers, check out Managing Incidents - Support Worker Module.
DSC On-Demand Learning
$265 / yr. Cancel Anytime.
Includes this lesson and a huge, always-updated library of 140 NDIS topics.
Sign UpBuy Single Course
$45